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VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Bahrain, USA, Australia, Singapore & India.
VAM Systems is currently looking for Senior IT Technical Support Specialists for our Bahrain operations with the following skillsets &terms;and conditions:
Required Qualifications:
Bachelor’s degree in information technology, Computer Science, Computer Engineering or equivalent is required.
Attended Entrust Datacard CD800 troubleshooting workshop is required.
MCSA: Office 365 is recommended.
Experience:
At least 56 years of experience in providing ITDesktop support.
At least One 1 year experience in troubleshooting “Entrust Datacard” CD800 & SP75 Plus ID Card Printers is required.
Managing End-users through centralized management solution CA Client Automation is required.
Very well experience in Microsoft Active Directory, Group Policy & Exchange Administration.
Very well experience in managing DHCP Server.
Very well experience in managing Print Server.
Very well experience in managing File Server Network shares and permissions .
Very well experience in Microsoft Windows 10 & Office 365 Administration.
Skills:
Solid understanding of IT Infrastructure and Desktop support. Detail-oriented and strong problem-solving skills.
Have clear and effective written and verbal communication with strong interpersonal skills.
Ability to work well individually and in a team.
Ability to prioritise workload.
Ability to stick to strict deadlines.
Fluently read, write and speak English.
General Roles and Responsibilities
Installing, managing, maintaining, & troubleshooting all hardware, such as computers - Desktops, Laptops, IP Telephony, Tablets, and Peripherals Printers, Scanners, Multi-Functions, Optical Drives, and PDAs...etc. .
Installing, managing, maintaining ID Card PrintersKiosks in all ID Card branches including other related peripherals and systems.
Installing, maintaining, & troubleshooting all software and applications used in the organization.
Set up & configure new IP phones and maintain company phone directory in Cisco Unified Call Manager.
Analyze and troubleshoot any network related issues.
Installing, Configuring and Upgrading of Operating Systems on workstations
Managing Active Directory, Group Policies, Network shares & Print Servers
Creation of users, distribution groups, contacts & email accounts.
Maintain IT assets in the inventory & coordinate with Administration department on the movement of Computers, Peripherals and related equipment’s
Determining and preparing hardware equipment that needs to be replaced and ensuring that all equipment that is disposed of was properly checked and stripped of critical company information Day-to-day operation and maintenance of the IT support; this includes preventive maintenance.
Deployment of applications, OS remotely through centralized Client Management Solution.
Preparing of purchase orders for all IT-devices that are managed by the department and negotiating with suppliers as part of procurement processes.
Benchmarking End-users PCs.
Develops and maintain scheduled and upon requests technical & operational documentation and reports of the department.
Additional tasks to be assigned to the resources upon request of their manager that are related to the department.
Terms and conditions:
The selected candidates shall join VAM Systems - Bahrain and shall be deputed to one of the leading Govt. Organizations in Bahrain.
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at
ambili.krishnan@vamsystes.com
or call +91 0476 2684924.