ملاحظة هامة:الموقع غير مسؤول عن بيانات التواصل ومصداقية الوظائف يرجى الحذر فى التعامل

One of the blooming startups in the E-commerce field is looking for Voice and Non-Voice Customer Service representatives to be a part of a fast-paced and dedicated team that works together to provide our customers with the highest possible level of service and advice.

Salary: 4200 up to 5200 Net

Work Location: 6th of October City ( City's residents are preferred +) 

Working hours: 9 hours/5 days per week ( fixed shifts for voice and rotational for non-voice)

Transportation isn't available for the current period, however, we're working on providing it soon.

Regarding company's/vendor's name, it will be mentioned on the phone call/interview.

Duties and Responsibilities:

● To resolve customer complaints via email or live-chat or Facebook messages; identify

and escalate priority issues

● Provide exceptional customer service and resolve customer inquiries

● Assist with placement of orders, refunds, exchanges; cancel or edit accounts

● Take payment information and other pertinent information such as address and phone

numbers; or to provide company information & services

● Responsible for proper system set up and follow through on all customer requests

Basic Qualifications:

● Has completed at least 1 year of college in any field

● Graduates and fresh graduates are preferred.

● Excellent English communication skills - required to use proper grammar, spelling, and punctuation

● Skilful in typing

● Proficient in Microsoft Office Applications (Word, Outlook, Excel)

● Previous customer service experience is a plus

If you meet the above criteria and interested to apply, please email your resume/CV or your LinkedIn profile to: 

gatesgroup18@gmail.com.

Whatsapp: 01142760427

If needed please mention the preferred time to call.

Thank you, good luck.