تفاصيل الوظيفة
  • عنوان الوظيفة

    Voice and Non-Voice Customer Service

  • عدد الزيارات
    485
  • المجال
    كمبيوتر واتصالات
  • عدد الوظايف الشاغرة
    1
  • نوع العمل
    دوام كامل
  • الراتب
    4000-4500
  • المكان
    Giza, مصر
  • التعليم
    غير محدد
  • الخبرة
    FreshYear
  • تاريخ الانتهاء
    25-10-2018
  • تاريخ النشر
    06-06-2018
:

One of the blooming startups in the E-commerce field is looking for Voice and Non-Voice Customer Service representatives to be a part of a fast-paced and dedicated team that works together to provide our customers with the highest possible level of service and advice.

Salary: 4200 up to 5200 Net
Work Location: 6th of October City ( City's residents are preferred +) 
Working hours: 9 hours/5 days per week ( fixed shifts for voice and rotational for non-voice)
Transportation isn't available for the current period, however, we're working on providing it soon.
Regarding company's/vendor's name, it will be mentioned on the phone call/interview.

Duties and Responsibilities:
● To resolve customer complaints via email or live-chat or Facebook messages; identify
and escalate priority issues
● Provide exceptional customer service and resolve customer inquiries
● Assist with placement of orders, refunds, exchanges; cancel or edit accounts
● Take payment information and other pertinent information such as address and phone
numbers; or to provide company information & services
● Responsible for proper system set up and follow through on all customer requests

Basic Qualifications:
● Has completed at least 1 year of college in any field
● Graduates and fresh graduates are preferred.
● Excellent English communication skills - required to use proper grammar, spelling, and punctuation
● Skilful in typing
● Proficient in Microsoft Office Applications (Word, Outlook, Excel)
● Previous customer service experience is a plus

If you meet the above criteria and interested to apply, please email your resume/CV or your LinkedIn profile to: 
Whatsapp: 01142760427
If needed please mention the preferred time to call.
Thank you, good luck.



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Voice And Non Voice Customer Service

https://wazefanow.com/company/gates

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