ملاحظة هامة:الموقع غير مسؤول عن بيانات التواصل ومصداقية الوظائف يرجى الحذر فى التعامل

We Are Hiring ( Technical Support )

Responsibilities:

Provide helpdesk support and resolve problems to the end user’s satisfaction.

Monitor and respond quickly and effectively to requests received through the IT helpdesk.

Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on Priority.

Modify configurations, utilities, software default settings, etc. for the local workstation.

Document internal procedures.

Install, test and configure new workstations, peripheral equipment and software. 

Maintain inventory of all equipment, software and software licenses.

Report issues to the Service Desk for escalation.

Manage PC setup and deployment for new employees using standard hardware, images and software.

Assign users and computers to proper groups in Active Directory.

Perform timely workstation hardware and software upgrades as required

configure basic internet connectivity such as modems.

Basic Requirements:

Bachelor’s Degree in Information Systems, Business, Communications or 

related field

From 6 Months to 1.5 year of relevant technical experience.

position Type: Full Time

2 days Off 

The company located in el mohndseen 

Work hours :9:5 

Salary :w'll be determined in the interview

If you are interested please send your C.V to " cv@ritsol.com " with the 

title "Help Desk" 

E-mails without mentioning the name of the position will be disregarded.

or call us by : 01114225516