ملاحظة هامة:الموقع غير مسؤول عن بيانات التواصل ومصداقية الوظائف يرجى الحذر فى التعامل

We’re hiring a Social Media Moderator

If you think you’ve got what it takes to join the team, send your CV right away to agency@viral21.com

More on the job responsibilities:
● A good awareness of social media and all aspects of the digital age.
● Excellent customer service skills and communication skills both orally and written as a lot of work is done via email or online.
● Being able to make a good judgement on individual cases and escalating more serious concerns to Department manager.
● Protect the brand image and increase the brand loyalty with our customers.
● Review user content and escalate or flag as necessary.
● Take the lead on the comments being made as they come in and produce material for comments as required.
● Being aware of the latest trends within the public domain.
● Full responsibility for your accounts and how information is handled and gathered.
● Measuring and creating reports to keep a track of customer feedback.
● Understanding and promoting our brands to our customers ensuring our standards are consistently met, with a good understanding of our competitors.
● Taking part in daily/weekly meetings to ensure all departments have the latest communications.
● Develop new accounts.
● You must have excellent working knowledge of Facebook, Instagram, Twitter, YouTube and other social media platforms